I’ll never forget any of you. You’ve treated my sister like family for over 10 years now. Every one of you has been a God Send!
Words cannot come close to telling each and every one of you how much I appreciate your hard work, dedication, caring for, and most important, loving my mom. Visiting her at Jackson Ridge was much more than just visiting her, it was spending time with friends.
Our heartfelt thanks go out to you for the care you gave my brother. As sick as he was, he was able to say that he liked it there. His needs were always taken seriously and handled immediately. You always found time to keep us informed and explained things to us.
You should be very proud of your staff. There are just too many to mention, but whether they took care of mom’s needs directly like the nurses or aides or indirectly like the cooks or housekeepers, they did so with love and kindness as if she were their own mom or grandma. As if that wasn’t enough, they showed the same love and concern to me. No one every seemed to get tired of me — talking their ear off, some days calling countless times or bugging them for medicines or extra care for mom.
A very special thanks to you and your staff for the wonderful care that mom received while she was there. We can’t begin to tell you how nice it was to see so many people who really cared about the residents. From the office staff, the nurses, nurse’s aides, housekeeping and even maintenance. She was treated with gentleness, caring and respect. So again thank you for making her last days comfortable and letting her know that she was loved and cared for.
Thank you all so much for caring for our mom during her stay. Each and every one of you are amazing and we truly appreciate your patience and the “special” care she received.
Our family would like to express our gratitude to the staff at Jackson Ridge for making mom feel so comfortable and so well taken care of during her life at Jackson Ridge. Many staff members came in to see mom during her last hours and to see such compassion from them was very heartwarming to our family. Also in calling us early in the day to alert us to her distress allowed us to gather family so mom was surrounded by her living family.
Thank you for caring.
There are no words in our language to define the quality of care that your staff provides to loved ones who live at your facility. They all know it isn’t just the pills and shots and baths and food and laundry. As each employee goes about their job, they are cheerful and friendly. You should rename your place Jackson Ridge Caring Center. All of the visiting groups who came to entertain or lead worship or visit were wonderful also. Those events and the activities brought life and excitement into the place. When you go into many facilities, you can’t help but see it is a nursing home with lonely people just sitting about. Please make sure every one of your staff knows how much we appreciated them. I know there are long shifts and headache shifts and times when going to work is not the favorite choice. But each one made a difference in Dad’s life and in mine as well. On behalf of my brother and his wife, who were equally impressed with the staff, I would like to humbly thank you again.
I just wanted to first thank you for the beautiful fruit basket that was sent to my home. That was so thoughtful and we truly appreciate it.
Secondly, I want to thank you and your staff for everything you have done for my father over the past 3 years. As you all know, he was the dearest, sweetest man I know.
And, lastly, I cannot go without letting you know about one of your nurses. When we arrived back at Jackson Ridge it was a very difficult time. The first night was very rough because I don’t believe the staff really understood that my father was in his last days.
However, on Friday a true Angel, Ashley the nurse, came in and introduced herself to me. She truly was the most compassionate, caring, thorour nurse I have ever come in contact with. I am in the skilled nursing facility business and she by far went way above and beyond with my father. It was evident that she has a passion for taking care of the elderly.
On Saturday night when Dad passed she was supposed to leave at 11:00pm and needless to say she was still sitting with me long after her shift ended and Dad passed at 11:44pm. I could not go without letting you know what a jewel you have!
Thank you again for everything.
Thank you so much for the beautiful fruit basket in memory of our mom; it was so very thoughtful. We appreciate the wonderful care all of you provided for Mom. Thank you again!